Low Income and Means-Tested Discounts

Accessible, Regulated Care — Without Compromise

At ISC-CARE, we are committed to delivering safe, high-quality, evidence-based psychological and neurodevelopmental services, regardless of financial circumstance.

Our Means-Tested Discount Scheme provides reduced fees for eligible individuals across therapy, ADHD and autism assessment pathways, and associated medication titration and prescribing packages, while maintaining full clinical governance and NICE alignment.

Eligibility

You may be eligible if you are:

• In receipt of income-related benefits (e.g. Universal Credit, ESA, JSA, Income Support, Housing Benefit, Council Tax Reduction, Pension Credit)

• A full-time student

• An older adult (state pension age) on a low or fixed income

• Experiencing temporary financial hardship (e.g. redundancy, caring responsibilities, acute life events)

Applications are reviewed sensitively and confidentially. If unsure, we encourage you to apply.

Services Covered

• Psychological Therapy (remote or in-person)

• ADHD Assessments (adult & child) – NICE-aligned, MDT-approved

• Autism Assessments – NICE-aligned, MDT-approved

• ADHD Medication Pathway, including:

  • Psychiatric review

  • Medication titration packages

  • Ongoing prescribing and shared-care preparation

• Mediation Services (family and workplace – launching soon)

Instalment plans (e.g. Klarna) may be combined with approved discounts where clinically appropriate.

Application Process

1. Online Application (5–7 minutes)

2. Secure Evidence Upload (minimal documentation only)

3. Decision within 2 working days, with booking or pathway confirmation

All applications are handled in line with UK GDPR, clinical governance, and safeguarding standards.

Evidence Required (One or Two Items)

• Benefits: recent DWP or Universal Credit statement

• Students: valid student ID and enrolment confirmation

• Older adults: Pension Credit or Council Tax Reduction evidence

• Temporary hardship: redundancy notice, carer documentation, or redacted bank statement excerpt

(Only relevant information is required; unrelated details may be redacted.)

Governance & Fair Access

Standardised eligibility criteria

• Clinically reviewed decisions

• Discounts valid for 12 months, with review if circumstances change

• Limited subsidised capacity to protect service quality and safety

All clients receive the same clinical standards, regardless of fee band.

Typical Discount Bands

Financial Circumstance Typical Discount

Income-related benefits 25–30%

Low-income households (under £25,000) 15–25%

Students / under 25s 10–20%

Severe or exceptional hardship Up to 40–50%

(discretionary)

Key Information

• Discounts cannot be applied retrospectively

• Standard cancellation policy applies

• Scheme terms may be reviewed to maintain clinical safety and sustainability

How to Apply

• Complete the Means-Tested Application Form

• Upload documents securely

• Receive your decision and booking or pathway information

Support is available by phone or email if required.

Click here to complete the application form