Shouting It From the Rooftops: Why ISC-CARE Is Redefining Fair Access to Mental Health Support in the UK
At ISC-CARE, we’re going to say something loudly — because it matters.
We are one of the only mental health providers in the UK offering a genuine, real-world, means-tested and low-income discount across all of our services.
Not a token reduction.
Not a short-term pilot.
Not something buried in small print.
A proper, transparent, regulated discount scheme — built into the way we operate.
And we are incredibly proud of it.
Accessible, Regulated Care — Without Compromise
Mental health support should never be a luxury item.
Yet across the UK, people are routinely priced out of therapy, ADHD and autism assessments, and ongoing care — especially when NHS waiting lists stretch into years.
At ISC-CARE, we made a deliberate decision early on:
We would run a clinically safe, commercially viable organisation — without profit being the driving force.
Client reach would be.
That belief is now embedded into our Means-Tested Discount Scheme, which applies across:
Psychological therapy
ADHD and autism assessments
Medication titration and prescribing pathways
(Soon) family and workplace mediation services
All while maintaining:
Full clinical governance
NICE-aligned pathways
MDT-approved decisions
UK GDPR–compliant systems
Every client receives the same clinical standard, regardless of fee band.
Who Can Apply?
Our approach is human, not punitive.
You may be eligible if you are:
In receipt of income-related benefits
(Universal Credit, ESA, JSA, Income Support, Housing Benefit, Council Tax Reduction, Pension Credit)A full-time student
An older adult on a low or fixed income
Experiencing temporary financial hardship
(redundancy, caring responsibilities, acute life events)
If you’re unsure — we actively encourage you to apply.
Applications are reviewed sensitively, confidentially, and without judgement.
Services Covered by the Discount Scheme
Our discounts apply across real, regulated clinical pathways, not just entry-level services:
Psychological & Neurodevelopmental Services
Psychological Therapy (remote or in-person)
ADHD Assessments (adult & child) — NICE-aligned, MDT-approved
Autism Assessments — NICE-aligned, MDT-approved
ADHD Medication Pathway
Psychiatric review
Medication titration packages
Ongoing prescribing
Shared-care preparation
Additional Support
Where clinically appropriate, instalment plans (including Klarna) can be combined with approved discounts.
Typical Discount Bands (Real-World Impact)
Financial Circumstance Typical Discount
Income-related benefits. 25 - 30%
Low-income households
(under £24k) 15 - 25%
Students / under 25s 10 - 20%
Severe or
exceptional hardship
Up to 40 - 50% (discretionary)
These aren’t marketing figures.
They are discounts that genuinely change access.
A Simple, Respectful Application Process
We’ve removed unnecessary barriers.
The process takes 5–7 minutes:
1. Complete a short online application
2. Upload minimal evidence only
3. Receive a decision within 2 working days, with booking or pathway confirmation
Evidence Required (One or Two Items Only)
• Benefits: recent DWP or Universal Credit statement
• Students: valid student ID + enrolment confirmation
• Older adults: Pension Credit or Council Tax Reduction evidence
• Temporary hardship: redundancy notice, carer documentation, or a redacted bank statement excerpt
Only relevant information is required.
Unrelated details can — and should — be redacted.
Fair Access, Without Risking Clinical Safety
We are transparent about how this works:
• Standardised eligibility criteria
• Clinically reviewed decisions
• Discounts valid for 12 months, with review if circumstances change
• Limited subsidised capacity to protect service quality and safety
This is how you offer ethical access without burning out clinicians or cutting corners.
Why This Matters
We believe this proves something important:
You can run a sustainable, regulated mental health service
and refuse to let profit be the moral compass.
You can protect clinical standards
and widen access meaningfully.
You can change lives
without compromising safety or integrity.
And that’s exactly what we intend to keep doing.
How to Apply
• Complete the Means-Tested Application Form
• Upload documents securely
• Receive your decision and booking or pathway information
Support is available by phone or email if you need help.
👉 https://docs.google.com/forms/d/e/1FAIpQLScAMUb9KJil2YtuxfU4uS9ADva-3MbdsyRF4dt9M9c9qJrzfg/viewform?usp=header
We are proud of this scheme.
We will continue to protect it.
And we hope it helps more people access the care they deserve — when they need it most.
